Agents that compound, not decay.
A production agent lives in a world that keeps moving — models change, data shifts, edge cases surface. Agent Operations is the retainer that keeps the win growing instead of quietly eroding.
From $3,500/month SMB · $8,000–$15,000/month + 15% of measured value at mid-market · cancel anytime
Four jobs, every month.
The Sprint puts one workflow into production. Operations is the discipline that keeps it accurate, accountable, and expanding while the rest of your roadmap catches up.
- Continuous tuning. Prompts, retrieval, model versions, and thresholds get adjusted against real production traffic — not a frozen snapshot from launch week.
- Eval-drift monitoring. The evaluation suite built during the Sprint runs continuously. When accuracy slips against ground truth, we catch it before your users do.
- Monthly executive scorecard. One page, board-ready: eval score trend, value recovered, and what changed this month. No dashboards nobody opens.
- Adjacent-workflow expansion. Once one workflow is compounding, we map the next. The marginal cost of the second agent is a fraction of the first.
One page your board can read.
Most AI programs die in the gap between a working demo and a number a CFO trusts. The scorecard closes it. One brief a month, same format every time: what the agent did, what it cost, what it returned.
It is the artifact that turns a line item into a budget line. When the renewal conversation comes, the answer is already on the page.
Is this agent more accurate, more valuable, and more trusted than it was last month? Yes or no, with the numbers behind it.
Eval score trend
Accuracy against ground truth, plotted month over month, with drift flagged before it reaches users.
Value recovered
Hours returned, cost avoided, or revenue influenced — measured in the units your P&L already uses.
Workflows live
How many high-value workflows are now running in production, and which one is queued next.
Launch is the start of the curve.
A model that scored 94% in March is not the same model in June. Providers ship new versions, your documents change, and the long tail of edge cases keeps arriving. Left alone, accuracy decays — silently, and exactly where it costs the most.
Models drift. Operations is the difference between a win that compounds and one that quietly decays.
Three ways in. One path.
Operations is the third tier, and it's earned — diagnose first, ship one workflow, then keep it compounding. Pick the entry point that matches where you are.
AI Readiness Map
- Scores your data, process, and integration readiness
- Maps your 12-month agent opportunity landscape
- Recommends the one workflow to ship first
- Branded, board-ready brief
- Refunded if it doesn't surface a workflow worth $200K/yr (SMB) or $500K/yr (mid-market+)
Production Agent Sprint
- One workflow, end-to-end, in production
- Eval framework + drift monitoring from day one
- Human-in-the-loop tooling and full audit trail
- A defined, agreed ROI target
- Outcome-priced where the metric is unambiguous
Agent Operations
- Continuous tuning against live traffic
- Eval-drift monitoring, always on
- Monthly executive scorecard
- Expansion to adjacent workflows
- Incentives sit on the same side as your P&L
Operations, answered.
What does Agent Operations include?
Continuous model tuning, evaluation-drift monitoring, a monthly executive scorecard, and expansion to adjacent workflows as wins compound. It is the maintenance layer for agents that live in production.
How is it priced?
From $3,500/month for SMB engagements; $8,000–$15,000/month plus 15% of measured value at mid-market, always with a written annual cap agreed before signature. We don't get paid more for doing more — we get paid more when it works.
Why can't we just maintain it ourselves?
You can, eventually. But eval infrastructure, drift detection, and tuning discipline are specialized work, and the first year is when the long tail of edge cases is heaviest. Most teams hand it back once their own MLOps muscle is built — and we'd rather you graduate than stay dependent.
Do we have to start with a retainer?
No. Operations only makes sense once a workflow is live. Start with the Readiness Map or a Production Agent Sprint, and move into Operations when there's something running worth protecting.
What's the commitment?
Month to month with 30 days' notice. The scorecard is designed to make the renewal decision obvious — if the number isn't there, you'll see it before we do.
Keep the win compounding.
If you already have an agent in production, or you're about to, let's make sure it gets better every month instead of slowly worse. Bring your workflow and your numbers.